Business Direction
Resource Management
Human Resources
86
Area brings together the wide range of human resource management functions including employee reference data, access controls and authorities.
Platform Operations
81
Area supporting many system operations (e.g. EoD) and support services.
Unit Management
2
Area contraining capabilities associated with the organizational command and control structure of the enterprise.
Business Development
Product Management
62
Business domain containing product offer of the Bank: products, their properties and availablity.
Solution Development
56
Area covering administration, configuration and parameterization.
Operations
Accounting Services
67
Business area including such resources as Bank own accounts or tunovers and customer accounts positions.
Collateral and Documents
206
Area supporting collateral management and management of documents provided.
Operational Services
2
The area brings together a number of general back office services that provide cross product support not directly matched to the other areas.
Payments
704
Business domain grouping various payment services, including domestic and foreign ones, and payment execution documents.
Products
Cards
40
Business domain containing card-related services for credit and charge cards associated with customers' products.
Consumer Banking
1
The area includes various consumer services.
Corporate Banking
2
This business domain contains selected resources and services dedicated to corporate customers.
Loans and Deposits
292
Group of services used for implementing processes related to various loan and deposit products offered by Bank.
Trade Banking
3
This business domain brings together a broad range of trade banking product and service fulfillment such as bank guarantees.
Customers
Customer Orders
6
Area containing management of manifold customer cases.
Party Reference
134
Business domain covering the different party/customer reference information that is maintained by the Bank for its institutional, corporate and consumer customers.
Relationship Management
19
Business area providing tools for many aspects of building, holding and assessment of relations with customers.
Sales
22
Business domain covering many sales-related resources such as special pricing conditions and other components of customer offer.
Channels
Channel Specific
26
This business domain includes a mixture of service domains that provide the management, configuration and operation of the different channels used by customers to access the products and services of the bank.
Cross Channel
1
This business domain contains the collection of service domains that handle the customer interaction across all possible channels, including customer identity authentication and activity authorization.
Distribution
6
Area handling many aspects of outbound and in-bound correspondence/messaging distribution.
Information Providers
117
Area supporting access to information both public and market-originated.
Finance and Risk
Compliance
141
This area covers the interpretation support, compliance assurance and regulatory reporting obligations of the bank.
Market Risk
3
Business area providing tools for market risk management and mitigation.